Contact Us

We love hearing from our customers! 

If you have any questions, concerns, or would like to customize an order please give us a call at 772.834.2929 or send us an email to forevergoldjewelry@gmail.com and we will get back to you within 1-2 business days. 

 

Shipping Information:

All items go through a careful inspection prior to shipment. Please allow 7-10 days for delivery.  

 

Warranty Information: 

Each item is carefully inspected before being shipped out. If within 30 days you believe your item has a defect, please reach out to us and ship the item back to us for inspection. Should we find that the piece's damage is due to manufacturing we will either replace the item, if still available or credit you with a gift card for the price of the item. For any concerns, please contact us at forevergoldjewelry@gmail.com

Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in diamonds and colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.
Fine jewelry is not insusceptible to normal wear, activities or trauma. This is particularly true for rings and bracelets since hands are regularly subjected to considerable abuse. We do not provide warranties for damage due to normal wear & tear or loss of stones. 
Some examples of common jewelry issues that would not be considered manufacturing defects include but are not limited to:
  1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
  2. Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
  3. Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
  4. Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage